Hong Kong City Hall Notice

 

Re-opening of Venue

From 1 October onwards, major facilities of the Hong Kong City Hall including the Concert Hall and Theatre will be opened for performances or activities with live audiences and with special seating arrangements.  The number of audience members will be limited to half of the original capacity.  Consecutive seats will be limited to four.  Minor facilities such as the Recital Hall and Committee Rooms are limited to half of the original capacity.  Audience are required to put on their own masks upon entry and throughout the performance.  No ceremony is allowed in the exhibition facilities.  Visitor flows in exhibition facilities are limited by arranging quotas.  Children under 12 are only allowed to enter exhibition facilities when accompanied by an adult.  All hiring activities open to the public at outdoor facilities remain suspended.

Please click here for the maximum number of users of the major, minor and exhibition facilities and admission notes. 

 

Service of URBTIX Outlet Resumes

The URBTIX outlet and ticket dispensing machines at the Hong Kong City Hall will continue operating at special opening hours (from 12nn to 6.30pm daily).  For evenings with admission charged events, the outlet will operate up to 30 minutes after curtain up.

 

Ticket Refund Arrangement

Ticket holders of cancelled events are advised to contact the respective event organisers or check their latest announcements on refund arrangements.  Ticket refund service is available for events presented/sponsored by the LCSD which have been cancelled due to venue closure arising from the pandemic and some organisers that choose to arrange refunds at URBTIX outlets.  Details can be found on URBTIX webpage.

The URBTIX outlet at the Hong Kong City Hall arranges ticket refund for the following programmes:

Programme	Presenter	Date	Location	Ticket Refund Period
Summer Jazz 2020	Hong Kong Big Band Jazz Federation	11 - 13.6.2020	Theatre, Hong Kong City Hall	17.9 - 17.11.2020
International Children’s and Youth Film Carnival 2020	Film Programmes Office	7 - 9.8.2020	Theatre, Hong Kong City Hall	23.9 - 17.11.2020
		19.7 - 14.8.2020	Lecture Hall, Hong Kong Space Museum

For details on rescheduled/cancelled programmes at the Hong Kong City Hall, please visit here.

 

Hong Kong City Hall
24 September 2020