Hong Kong City Hall Notice

 

Re-opening of Venue

Major facilities of the Hong Kong City Hall including the Concert Hall and Theatre have been reopened for performances or activities with live audiences and with special seating arrangements.  The number of audience members will be limited to half of the original capacity.  Consecutive seats will be limited to four.  Minor facilities such as the Recital Hall and Committee Rooms are limited to half of the original capacity.  Audience are required to put on their own masks upon entry and throughout the performance.  Ceremonies involving not more than 50 people are allowed in exhibition facilities, subject to the admission limit set for individual facility.  No food or drink is allowed inside exhibition facilities and children under 12 are allowed to enter when accompanied by an adult.  All hiring activities open to the public at outdoor facilities remain suspended.

Please click here for the maximum number of users of the major, minor and exhibition facilities and admission notes. 

 

Service of URBTIX Outlet

From 1 October onwards, the opening hours of the URBTIX outlet at the Hong Kong City Hall are as follows:
Sunday – Thursday (from 10am to 6:30pm daily or 30 minutes after commencement of URBTIX performance at the venue)
Friday – Saturday (from 10am to 8pm daily or 30 minutes after commencement of URBTIX performance at the venue)
Ticket dispensing machines will be operated during the opening hours of the venue. 

Ticket Refund Arrangement

Ticket holders of cancelled events are advised to contact the respective event organisers or check their latest announcements on refund arrangements.  Ticket refund service is available for events presented/sponsored by the LCSD which have been cancelled due to venue closure arising from the pandemic and some organisers that choose to arrange refunds at URBTIX outlets.  Details can be found on URBTIX webpage.

The URBTIX outlet at the Hong Kong City Hall arranges ticket refund for the following programmes:

Programme	Presenter	Date	Location	Ticket Refund Period
Summer Jazz 2020	Hong Kong Big Band Jazz Federation	11 - 13.6.2020	Theatre, Hong Kong City Hall	17.9 - 17.11.2020
International Children’s and Youth Film Carnival 2020	Film Programmes Office	7 - 9.8.2020	Theatre, Hong Kong City Hall	23.9 - 17.11.2020
		19.7 - 14.8.2020	Lecture Hall, Hong Kong Space Museum

For details on rescheduled/cancelled programmes at the Hong Kong City Hall, please visit here.

 

Hong Kong City Hall
23 October 2020