Hong Kong City Hall Notice

Re-opening of Venue

From 30 October (Friday), the number of audience members allowed in major facilities of the Hong Kong City Hall including the Concert Hall and Theatre will be increased from 50% to 75% of the original capacity. Consecutive seats will be limited to four. The limit on the number of users at minor facilities such as Recital Hall and Committee Rooms is also raised to 75% of the original capacity. Ceremonies involving not more than 50 people are allowed in exhibition facilities, subject to the admission limit set for individual facility. Children under 12 are allowed to enter only when accompanied by an adult. Visitors to facilities of the Hong Kong City Hall will need to use hand sanitiser and will be subject to temperature checks before admission. They also need to wear their own masks. All hiring activities open to the public at outdoor facilities remain suspended.

Please click here for the maximum number of users of the major, minor and exhibition facilities and admission notes. 

Service of URBTIX Outlet

The opening hours of the URBTIX outlet at the Hong Kong City Hall are as follows:
Sunday – Thursday (from 10am to 6:30pm daily or 30 minutes after commencement of URBTIX performance at the venue)
Friday – Saturday (from 10am to 8pm daily or 30 minutes after commencement of URBTIX performance at the venue)
Ticket dispensing machines will be operated during the opening hours of the venue. 

Ticket Refund Arrangement

Ticket holders of cancelled events are advised to contact the respective event organisers or check their latest announcements on refund arrangements.  Ticket refund service is available for events presented/sponsored by the LCSD which have been cancelled due to venue closure arising from the pandemic and some organisers that choose to arrange refunds at URBTIX outlets.  Details can be found on URBTIX webpage.

For details on rescheduled/cancelled programmes at the Hong Kong City Hall, please visit here.

Hong Kong City Hall
24 November 2020